Six capabilities. One phygital brain.
modenX is not a CRM. Not a loyalty app. Not foot-traffic analytics. It's the platform the in-person retail stack has been waiting for — whether you operate a mall, a flagship, a luxury boutique, or a chain.
01
AI Personalization Engine
Context-aware recs, greetings, offers triggered by real-time signals (location, preferences, history, time, network).
02
Digital Memory System
Persistent visitor profile that remembers every interaction across visits.
03
Visitor 360° View
Demographics, behaviour analytics, segmentation, family/friend network mapping, preference scoring.
04
Experience Rewards Engine
Experience-based loyalty tied to personalized moments.
05
Real-Time Analytics
Live dashboards for malls, retailers, and luxury houses: footfall, behaviour, competitors, campaigns, clienteling.
06
Centralized CX Platform
Enterprise orchestration: awareness, promos, offers, geo-triggers — across a single venue or an ecosystem.
How It Works
Four Steps to Phygital Intelligence
From the first footstep to full campaign attribution — modenX connects the dots.
01
Arrive
A guest enters the mall or store. modenX detects the visit via BLE, Wi-Fi, or camera — no app required.
02
Remember
Visit history, preferences, and behaviour are unified in a privacy-compliant visitor profile that spans physical and digital touchpoints.
03
Personalise
Real-time intelligence surfaces the right offer, experience, or message — at the right moment, to the right person.
04
Reward
Close the loop — visitors earn rewards, brands get attribution, and operators see the full ROI of every campaign.
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Malls Onboarded
0.0M
Visitors Tracked Monthly
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Brands Using modenX
0.0%
Platform Uptime
Integrations
Plugs into the retail stack you already run.
POS, CRM, loyalty engines, payment rails, mall ops dashboards, BI tools — modenX speaks the protocols your team already lives in. Detailed partner list available on request.
Security & Compliance
Built for enterprise trust.
DPDP-compliant by design, Mumbai/Hyderabad data residency, enterprise SLAs, and a transparent consent ledger from day one.
DPDP Compliant
Aligned to India's Digital Personal Data Protection Act, 2023.
Encryption End-to-End
AES-256 at rest, TLS 1.3 in transit. No plaintext PII in logs.
Consent Ledger
Granular, revocable, auditable — every visitor in control of their memory.
Data Residency
Mumbai + Hyderabad regions. MENA region on the roadmap.
Ready to give every visit a memory?
Join the malls, brands, and luxury houses already running phygital intelligence on modenX.